We are currently looking for a manager for our brand new mental health service due to start in April.

Creative Support, a not-for-profit provider of social care services, is pleased to be working in partnership with Liverpool City Council, local police force, crisis teams and other agencies to provide a new night time crisis prevention service for individuals with a mental illness in Liverpool City Centre. The service will provide a safe and secure environment for individuals reaching crisis point within their mental health. It will operate from 6pm 7 days a week 365 days a year and the sole purpose of the service is to reduce individuals being hospitalised, dependency on A and E departments and police resources. This will be a social model of support with staff team expected to utilise appropriate de-escalation and support techniques whilst promoting clients abilities to manage their own coping strategies.

As the Crisis and Recovery Manager you will lead and coordinate the support service managing our Crisis and Recovery Practitioner. You will be responsible for ensuring the effective and consistent delivery of the service. You will work with our commissioners, senior colleagues and other key stakeholders to ensure the service provides value for money and achieves key outcomes as part of the commissioning standards and key performance indicators. You will be an effective operational manager, with a track record in robust staff performance management, financial management and contract management. You will be responsible for managing referrals into the service and carrying out initial assessments, ensuring suitability for the service. You will be responsible for the implementation of risk management plans ensuring these are followed accordingly within the service.

You will ensure that the service provided is responsive to the needs and preferences of service users and you will work the senior staff team to develop partnerships with the other service providers, external agencies, services and community groups that will be beneficial to the emotional, physical and financial well-being of the people we support.

As a manager you must have a professional approach with the ability to supervise, coach and guide the staff team to deliver a consistently personalised service. You will need excellent written and verbal communication skills and you will be fully IT literate. A relevant social care qualification is desirable and experience within a community-based support service is essential. You will have the ability to maintain excellent records and meet monitoring requirements as set out by the Council.

Our range of benefits to ensure job satisfaction includes:

• Guaranteed Contracted Hours
• Free life assurance
• Pension with company contribution
• A range of employee discounts

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.

We do not accept CV’s as a form of application, applicants must submit a completed Creative Support application form which can be requested or downloaded via the listed methods. An enhanced DBS check is required for which we pay for. Creative Support is not a recruitment sourcing agency, all employees are directly employed by our organisation. We do not accept cold calls or sales/marketing contact from recruitment candidate sourcing/advertising agencies.

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Application Form (word)

Application Form PDF

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